This notice is issued in line with Malaysia's Personal Data Protection Act 2010 (PDPA) to explain how Kedai Emas Naufal collects, processes, stores and discloses your personal data.
Through this website: a language preference cookie (BM/EN), and the callback form on the Sell Gold page which collects the name, phone number and gold details you provide, solely so we can contact you. No advertising or third-party tracking cookies.
When you contact us via WhatsApp or phone: the name and number you share.
For in-shop transactions: identity document details (MyKad or passport), transaction details, and CCTV recordings on the premises for security purposes.
Your data is processed to: answer your enquiries; carry out gold transactions; meet legal obligations including transaction records required under Malaysian law; and premises security.
Your personal data is kept confidential and never sold. It may be disclosed only to: government agencies, statutory authorities or regulators where required by law (including under the Anti-Money Laundering Act 2001); and our auditors, lawyers or advisors on a confidential basis.
We take reasonable administrative and technical measures to protect your data against loss, misuse or unauthorised access. Data is kept only for the period necessary for the purposes above or as required by law.
You have the right to request access to your personal data and to correct inaccurate data, in line with the PDPA 2010. Please inform us of any changes to your details. Contact 012-234 8203 for any request or question.
Last updated: July 2026. Contact us at 012-234 8203 for any questions.
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Phone: 012-234 8203
| Monday – Sunday | 10:00 am – 7:00 pm |